As individuals, we learn certain values, morals and ethics as we grow up. These influence our behavior throughout life. We act as parents, children, taxpayers, employees, employers, borrowers, lenders, shareholders, business owners, neighbors, within the rules of this broad framework which is our individual value system; this is how we interact as part of a larger society. This broad framework is governed by our individual conscience and by law.
A company is a legal person. Its behavior reflects the collective value systems of its constituents. Because a company is distinct from its constituents, it has certain rules and regulations, including but not limited to corporate charter, bylaws, formal policy, and internal controls, which guide corporate behavior. This comprises the broad framework that is the corporate value system and it too is governed by a corporate conscience and by law. Corporate conscience is the collective conscience of the constituents of the company; and it gains coherence through the board, including most importantly, independent members of the board.
Corporate governance is all about the value systems, the laws which set a minimum standard, and most importantly the conscience, which is expected to differentiate between right and wrong at the very highest level.
First we look at the values, morals and ethics of society in general.
Transparency International publishes a Corruptions Perceptions Index which seeks to measure the degree to which corruption is perceived to exist among public officials and politicians. Corruption is defined as the abuse of entrusted power for private gain. The index scores on a scale to 10, where 10 is good, and 0 is bad. India scores 3.4 during 2008, which is a significant improvement on 2.7 during 2002. Of 180 countries surveyed, India comes in at 85th. Overall this is a negative; I would feel comfortable only on reaching neutrality with a score of 5 or over. Yet, all is not lost; a "moderate" rating on the Global Integrity Index, which assesses the existence, effectiveness, and citizen access to key anti-corruption mechanisms at the national level in a country, is comforting. The Global Integrity Index is an entry point for understanding the anti-corruption and good governance safeguards in place in a country that should ideally prevent, deter, or punish corruption. I would say that corruption is limited to a very small segment of society; society in the broadest sense of the word has values, morals and ethics which are above reproach. Overall I would rate India at "below Median" levels; say fortieth percentile.
Then we look at corporate charter, bylaws, formal policy, internal controls, which guide corporate behavior.
There is a sufficiently large body of legal and accounting professionals which ensure that knowledge is widely available to corporate houses in India. The Corporate houses are steered towards best practice and in my view these best practices are fairly rigorously applied. In this area I would rate India at "Mid Second Quartile" levels; say sixty fifth percentile.
Then we look at the laws.
There are a number of positives including the vast body of legislation including enabling legislation such as the Right to Information Act, together with various Acts, Bills and Rules which can be viewed here. In order to catch up with the rapid pace of development, several laws have been updated; more continue to be updated. The Ministry of Corporate Affairs is in my view doing a reasonably good job. There is strong access to the Ministry of Corporate Affairs to lodge complaints. The Securities and Exchange Board of India also acts strongly to protect investor interests through regulation. The accounting rules are well defined and the Institute of Chartered Accountants in India is a very well regulated body of financial professionals. The judiciary at the higher levels is experienced and knowledgeable; laws are correctly applied and the judiciary is in my view not corrupt.
But for justice to be dispensed, delays are widespread, and some say that justice delayed is justice denied. For this reason, overall, I would rate India at "Low Second Quartile" level; say fifty fifth percentile.
Finally, we look at the conscience.
Ultimately protection of the various interests of customers, shareholders, employees, government and society at large, is what good governance seeks to achieve for a Company. Conscience is in my view the single most important aspect of governance; for a conscience can prevent both intended and unintended failures in governance.
In this area, India is weak; I would rate it at "Mid Third Quartile"; say fortieth percentile. In order to strengthen it, I believe we need legislative reform in certain areas including:
- Non executive directors within the board (chairman excluded);
- Separation of the roles of Chairman and Chief Executive
- Clear rules on independence
- Formal procedures for appointment of new directors
- Provision of more and relevant management information to directors, including, non executive directors
- Training and performance evaluation of Boards, Committees and Directors from cradle to grave
- Role of audit committee and auditors widened and clarified
- Disclosure of directors external roles and financial interests together with transactions with entities where a director has a significant role or financial interest
- Well defined rules on compensation of the board, including non executive directors
All things considered, I would rate corporate governance in India is at "Top Quartile" amongst emerging markets and at "Median"; say fiftieth percentiles for emerging and developed markets together.
Do keep in mind that this note is written in the context of corporate governance as it applies to companies in India which are of interest to me. The universe of companies of interest to me, are mainly those which are considered large and mid capitalization stocks in India. These include the non public sector undertakings that are or were included in the Dow Jones India Titans Index; they also include other mid cap stocks which have grabbed my attention because of outstanding product quality which came to my attention or actions of management which impressed me.
Below I provide some examples of possible governance failures.
Satyam
No discussion on corporate governance in India can exclude Satyam. Satyam's story is a tale of deceit and mal-intent right at the top of the company. Mr. Ramalinga Raju successfully defrauded the company and its shareholders. It was a failure because of the pathetic values, morals and ethics of Mr. Ramalinga Raju, the founder and ex Chairman of Satyam. It was also a failure of the governance in that the companies charter, bylaws, formal policy, internal controls, failed to protect the interests of shareholders and employees. There was a complete failure of corporate conscience; the decay was at the mind of the corporation, which blurred the vision of the board, including independent members.
But there was also great success in corporate governance too. Laws were in place which allowed the regulatory authorities to quickly intervene and take corrective action to limit the damage to stakeholder interests to the maximum extent possible.
Before the fraud was revealed, there were hints to guide investors as to the existence of bad governance, despite all the awards Satyam won for good governance! The Upaid dispute was always a key risk for Satyam. A Satyam subsidiary had worked on developing software for mobile prepaid technology for Upaid. To obtain the patent, Upaid required the signature of 20 Satyam employees and Upaid received the signatures from Satyam and the patent in due course. Upaid then sued Verizon and Qualcom for using patented technology; and Upaid got a rude shock. An ex-Satyam employee, who had worked on the prepaid mobile technology, now a Verizon employee, pointed out that his signature which was on the patent application, was forged. Upaid then sued Satyam for $1 billion. That Satyam provided a client a forged signature for something as important as a patent application had been in the news a long, long time. And it is a clear example of how good governance failed; this was a clear example of blatant disregard of the wellbeing of employees, customers and shareholders of Satyam.
Now the majority Satyam shareholder is Tech Mahindra. I have no doubt that bad governance will be paid for on account of both the Upaid action and class action suits resulting from the fraud perpetuated by Mr. Ramalinga Raju. Bad governance costs money. Going ahead, I do expect better corporate governance at Satyam; the prior leadership which was central to the moral decay has been cut out. Central to the new leadership is Mr. Keshub Mahindra, the group Chairman of Mahindra & Mahindra (the parent company for Tech Mahindra), who is widely regarded as amongst the top business leaders in India.
Unitech
This is one of the more respected real estate developers in India. Their land bank is of exceptional quality. Their project conceptualization and design are unrivalled in India. Yet, their failing has been in corporate governance. This is a company with what is potentially a great business model but with a bad balance sheet. Much of the damage to the balance sheet was caused by excess leverage and much of the damage has been repaired as a result of timely management action.
So what is the bad governance? Firstly, I cannot see how a Company unable to generate positive cumulative cash flow from operations between 2004 and 2008, could have justified the levels of debt it carried. What on earth was the management thinking? What was the independent board doing? The interest of shareholders and employees was blatantly disregarded. The cost of bad governance has largely been paid through a collapse in share values and by highly dilutive new capital.
Despite positive action by the management on some fronts, bad governance continues. Today, the customer interest is being blatantly disregarded. And this will be damaging to the company; for it shall drive away buyers; bad governance always carries a price.
One example of bad governance is the Unitech Grande Project. What occurred is simple. Unitech received substantial sums of money from various buyers for apartments with a unique style, format and character. These apartments were to be delivered during September 2010.
The character of the development has now been changed as a result of the financial crisis and Unitech's enormous debt burden. The buyers are no longer going to receive what they bought; you can read more about it here and here. The buyers were offered a significant reduction in cost to downgrade the quality of the final product; but the buyers who had paid in advance more than the full amount that is payable under the reduced cost scenario were not offered the excess cash paid back. To be fair they were offered the cash back together with 12% simple interest in two years time; not quite the market rate for interest being paid by distressed property developers in today's market. What more, buyers have written to Unitech following meetings concerning the alternatives discussed and agreed by mid June 2009. To date Unitech has not had the inclination or courtesy to respond; this is despite requests for a response by email.
Is this bad management, or bad governance? I think it is both; for governance to work the various interests of customers, shareholders, employees, government and society at large must be protected. In this instance there is bad governance within the company. Equally, there is no preventative law; a simple law requiring companies to hold advance monies in trust on behalf of buyers until delivery, would have made sure developers could not use funding for new projects to be utilized for older projects. There may be legal remedies available to buyers in both civil and criminal law; but there is a need for preventative law and equally there is a need for bodies similar to SEBI which protect consumer interests in the same manner that SEBI protects shareholder interests.
Reliance
Reliance Industries (RIL) is the largest Indian Company. It dominates the Sensex and Nifty Index. It is the creation of Dhirubhai Ambani, a gentleman and a colossus who created a formidable empire from nothing. After his death, the group, which includes much more than RIL, was controlled by his two sons. Mr. Mukesh Ambani and his brother, Mr. Anil Ambani are both formidable business leaders in their own right.
Mr. Mukesh Ambani in my view is amongst the best persons to make things happen; he is able to finance and bring in major projects in time and under budget. He also has the ability to convert risk into reward; in a sense he is a wealth creator. His organizations are well managed, growing, profitable and customer centric. He controls a vast empire with several subsidiaries across a diverse array of industries with Oil and Gas Exploration and Production and Refining being at the heart of the empire.
Mr. Anil Ambani, is a visionary and a tactician; he guided the group into key consumer areas, such as communications, financial services and retail, while maintaining keen interest in infrastructure. The consumer and financial services sector in India are prime beneficiaries of the rapid development and he had the vision to see this early. Unfortunately, I am not convinced that his group is sufficiently customer centric.
Both brothers together complemented each other beautifully, a great executer matched by a master tactician. Unfortunately, they fell out. No doubt each shall suffer, but so too shall their respective shareholders. There is no hint of bad governance here; no entity can assure unchanged management.
After the fall out, the group was carved up. The various entities, listed and unlisted, ended under the control of one or the other brother. I understand that it was agreed that RIL (a member of Mr. Mukesh Ambani's group) would supply a certain amount of gas to RNRL (a member of Mr. Anil Ambani's group) at an agreed price and for certain duration; this agreement was made through a memorandum of agreement brokered by their mother. This part of the agreement is also now the subject of litigation; to be heard by the Supreme Court shortly. And it is here that I believe there is some risk of poor governance.
My questions on governance are:
- A Company is quite distinct from its shareholders. Can an agreement between two shareholders rightly be imposed upon companies controlled by those shareholders?
- Can the company on which such terms are imposed, rightfully disregard the rights & interests of its other shareholders?
- Can the company on which such terms are imposed, rightfully disregard the rights & interests of its other customers?
- Can the company on which such terms are imposed rightfully disregard the rights & interests of the government, as the resource owner?
- Can the company on which such terms are imposed rightfully disregard the rights & interests pursuant to the Production Sharing Contract?
